Changing your NCID password

Changing Your NCID Password
You may change your password by using the “Change Password” link featured on the main screen (NCID Welcome Page). Upon making the change, you will be logged out of the system, and must log back into NCID with the new password. Important! You will not be permitted to change your password if you have recently changed it. Currently, for state and local government employees, a password must be used for 15 days before it can be changed. Individuals and business users can reset their password after 3 days. Typically, passwords for state and local government employees will expire every 90 days; however, passwords for some state employees, who have more privileges, will expire every 30 days.

To reset/change a password:
1. Go to https://ncidp.nc.gov .Log on using your NCID user id and password. On the main screen, click on the Change Password link (this option is located in the middle of the screen in the “Change Your Password” section).

2. The “Change Password” screen is displayed and prompts you to enter a password in the “New Password” field.
Note: The screen indicates whether the password complies with the State’s password policy. Notice that as you type the
password, each requirement listed on the screen turns from red to green and the screen displays either or to indicate whether the password has met each policy requirement.

3. Type the password again in the “Re-enter New Password” field.

4. Click on Change Password.
Note: A message will alert you that you cannot change your password if you try to change it before the minimum password age has expired.

5. The “NCID Logout” screen is displayed. A message informs you that your security credentials have been successfully updated and asks you to wait a few seconds while your password is synchronized across the applications that you are permitted to access. NCID Logout” Screen – Password Synchronization in Progress

6. The Continue link appears when the password synchronization is complete. Click on the link to log in to NCID again.